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Customer Commitment


Customer Commitment

Our commitment to our customers does not end at the purchase of a productivity solution. In fact that's just the beginning. Our aim is to provide truly outstanding levels of close, on-going support for as long as its needed.

That means:

Free technical and productivity consultancy and a choice of support packages which include:

  • Regular evaluation of performance and efficiency
  • Troubleshooting and problem solving services
  • Timely upgrades and system evolution
  • Routine and planned maintenance programmes

Now that's what you call a Lifetime Customer Commitment.

Support & Services

Adaptsys evolved from a major global test equipment manufacturer, and so we bring a wealth of experience and technical resources to bear on your production challenges. Our experience covers test and inspection systems, automatic component storage, handling and placement, marking equipment, and device programming, as well as a wide spectrum of other production skills.

Our production engineering experts are therefore able to create and deliver leading-edge custom designed solutions. All this supported by an international network of skilled technicians and engineering personnel.

Support Map

Services include:

  • Manufacture Carrier Tape
  • Installation and support of device programming and Tape & Reel systems
  • Fast response on-site repair and upgrades
  • On-site customer training
  • Routine and planned maintenance programmes