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Adaptsys Launches New Website

lundi, 09 juillet 2012 00:00

Today, we are proud to launch our brand new company website, which has a host of new features that we know our visitors and customers will find beneficial.

The new site has been designed internally by our Web Support Team to provide information on all the products and services that we have to offer.

On our new site you will find the following primary features:
  • Updated product pages with image galleries and video where available.
  • Improved links to related products.
  • New Customer Support area for visitors, which includes submissions for Device Support Requests and Support Tickets.
  • Extended Support for registered customers which includes:
    • Helpdesk to submit, view and manage any Support Tickets and DSR's that allows "Company" wide access.
    • Mail notifications when out staff respond to a ticket or change the status of a DSR
    • Additional support documents will be made available, that are not available to visitors. 

The site has two primary aims.

  1. Provide visitors with improved information regarding the products we provide.
  2. Provide customers with improved support tools and communications for dealing with support issues.

If you have any questions or feedback regarding the new site, then please contact us.

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