Check our FAQ before adding questions.
Any questions relating to this process can be sent to firstname.lastname@example.org
Our DSR form requires the same information as the one available on the BPM website, however our system has several benefits.
|BPM Site||Adaptsys Site|
|Email Notifications on status change|
|View the submission online|
|View collegues submission|
|View ALL submissions by your company online|
|Full history log of submission|
|Store all related attachments|
Device datasheets are used by BPM to verify the device operation when producing and algo to support the device.
Sourcing datasheets can be a time consuming process as not all devices are released into the public domain, as these could be custom variants or just a new device.
Although BPM have contacts with many semihouses, these contacts are difficult to maintain as staff regulary change preventing them access to essential resources.
To help improve the turnaround times it is a very good idea that when you discuss a programming job for devices that are not supported, that you make the user aware of how important it is to provide a relevant datasheet. Chances are that they can contact their sales/tech engineer and make this request if they do not have a datasheet.
Will all sumbitted Device Support Requests, you can add these files to the request.
DSR = Device Support Request
This is a process in which users of BPM Microsystems programming systems, can submit details of a device which is not currently available in the BPWin software, so that we can get the device supported and have an algo created for it, thus allowing devices to be programmed.